One2Ten levert een end-to-end klant- en medewerkers tevredenheidsoplossingen voor organisaties. Wij helpen jou om te begrijpen wat mensen denken, wanneer en waarom.
Feedback, het is het middelpunt en het begin van alle verandering. Zonder feedback evolueren we niet. Het zorgt ervoor dat we beter begrijpen en handelen naar wat dringend aandacht nodig heeft, wat we kunnen verbeteren en wat zo goed gaat.
Krijg inzicht in wat een uitstekende klantervaring drijft. Begrijp waarom klanten terugkomen, en sommige niet, en stuur daarop.
Verhoog de tevredenheid van uw medewerkers door waardevolle inzichten. Bouw een bedrijf waar mensen voor willen werken.
Analyseer en verbeter de perceptie van de organisatie en haar processen door de ogen van haar gebruikers.
Krijg overzicht op ondernemingsniveau over afdelingen en regio’s op wereldwijde thema’s, zoals gelijkheid, diversiteit en inclusie.
“De snelheid waarmee Covid wordt gecontroleerd, betekent dat meer werknemers sneller terug naar kantoor komen. De realtime enquête- en data rapportage tool van One2Ten helpt ons te begrijpen wat onze medewerkers verwachten, hoe vaak ze fysieke kantoorruimte zullen gebruiken en wat hun behoefte is aan een ‘nieuwe’ werkplek.”
- Senior Project manager, FMHaaglanden
Onze realtime, op maat gemaakte dashboards laten zien wat goed gaat, wat beter kan en wat dringend aandacht nodig heeft. Gebruik slimme analyses zoals correlatie-, voorspellings- en sentiment analyse op open-tekstantwoorden (AI). Filter op meerdere gegevensdimensies zoals locatie, klant of productgroep om het meeste uit uw gegevens te halen.
Zet feedback om in actie. We bieden diepgaande tools voor actieplanning en casemanagement waarmee u actieplannen kunt registreren, beheren en volgen. Creëer direct vervolgtickets en sluit de feedback loops met klanten en medewerkers.
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voor uw interesse.
We nemen asap contact met u op.
Met vriendelijke groet
Ralph Elias
COO One2Ten